Contact information

CONTACT US

We would love to hear from you. Whether you have a question about your order, need help choosing the right piece, or just want to say hello, the Aaliyah Incenses team is here for you.

Email
aaliyahincenses@outlook.com

We aim to respond to all messages within 24 to 48 hours, Monday to Friday. Messages sent over the weekend or on holidays will be answered on the next business day.

What we can help with
Order questions and tracking updates, product and scent recommendations, shipping and delivery, returns and our 30-Day Guarantee, or anything else on your mind. No question is too small.

Before you reach out
If your question is about shipping times, delivery, or returns, you may find a quick answer on our Shipping Policy page or in the FAQ section of any product page. If you still need us, we are only an email away.

We read every message personally and will always do our best to make things right.

With love,
The Aaliyah Incenses Team